The Client acknowledges that by doing business with RKA Industrial Solutions, they have read, understood, and agreed to these Terms and Conditions.
Invoice (Section 1)
1.1. Any variations to the invoice have been agreed upon in writing by both parties.
1.2. The client agrees to pay the agreed-upon fees, including GST, to RKA Industrial Solutions.
Terms of Payment (Section 2)
2.1. Payment is due at the time of service or equipment delivery for COD customers.
2.2. Clients with approved credit accounts have 30 days to make payment from the invoice date. Requesting an extension may result in a 9% finance fee.
2.4. Accounts that are 7 days or more overdue will be placed on hold.
2.5. Accounts that are 30 days or more overdue may be referred to a debt collection agency.
2.6. Invoices exceeding $10,000 require a 50% deposit.
2.7. All engineering work requires a 50% engineering deposit.
2.8. The company may file a “Progress Payment” claim on the 14th and 30th of each month or upon completion of each work section, with ownership of goods retained until the invoice is paid in full.
2.9 Those who have agreed to our “extended terms of payment” for payment terms beyond 30 days will have a finance fee added to each invoice of 8%.
Warranties (Section 3)
3.1. Warranties apply only to works and materials supplied by RKA Industrial Solutions PTY LTD.
3.2. The warranty period is one year from the date of Practical Completion, but no warranty or service will be provided if payments become overdue.
3.3. The warranty does not cover normal wear and tear, incorrect use, or operator error.
Working Hours (Section 4)
4.1. Normal time working hours are defined as Monday through Friday from 7:00 a.m. to 3:00 p.m. unless otherwise specified.
4.2. Delays not caused by RKA Industrial Solutions PTY LTD may result in an extension of time and possible additional costs.
Safety (Section 5)
5.1. The client is responsible for ensuring that personnel using the company’s equipment follow safety protocols.
5.2. The company can suspend or terminate services if the client fails to comply with safety regulations.
Liability (Section 6)
6.1. The company is not liable for damages, injuries, or losses unless proven negligent.
6.2. The client agrees to indemnify the company for any claims, liabilities, or expenses resulting from their use of equipment or services.
Insurance (Section 7)
7.1. The client must maintain adequate insurance coverage for liabilities related to the company’s equipment and services.
7.2. The company can provide proof of public liability and workcover insurance upon request.